Code the City 12 – Tourism

The Challenge

Tourism is vital to the local economy. While loads of tourists pass through Aberdeen we could do so much more to make it a destination of choice.

The featured image above is how we used to attract tourists to Aberdeen. How should we do it now? What role does design, marketing, technology or data play in new interactions with tourists?

Who should attend?

Anyone – despite our name, coding is a small bit of what we do.

Of course, coders, data wranglers, designers and other techies are important to a hack weekend.

We’d be delighted to see you if:

  • You work in the tourism sector, operating attractions, providing accomodation or other services
  • You have identified a problem with service delivery, or see an opportunity to do things better!
  • You have an interesting in service design
  • You work or study in the creative industries
  • You have experience as a tourist in Aberdeen or anywhere else
  • You are someone who wants to do more with data but isn’t sure where to start
  • You are a student (of any discipline)
  • You are someone who wants to improve the local area, or use digital and skills to improve local services
  • You are from the third sector or local government
  • You work with mapping, GIS, or location data
  • You are curious about learning new techniques and skills to use in your day job, and finally
  • And, of course, if you are a developer, designer, UX expert, data wrangler, coders, or service designer

So it’s a Toursim hack?

Yes – we’ll be identifying opportunities and barriers to making Aberdeen City and Shire a destination of choice for tourists, creating projects, teams and prototypes to address those. Some of those will turn into coding projects – and some will all be about research, service design and paper prototyping.

Timings

The event will run Saturday 9.30am to about 5pm, then Sunday 9.30 to about 4.30pm.

What happens over the weekend?

* identification of opportunities and barriers

* ideation to address those

* creation of project teams to work on those

* agile prototyping of solutions, so that by close of play Sunday we will have demonstrable solutions which could be developed into real worls products or services.

But, a ticket will cost £5 (*)

What do you mean, it’s not free? CTC is usually free!

At CTC 11 in December we broke with a tradition established over the previous 10 events and charged a small amount to attend. The reasone was that in a couple of recent CTC events we had higher than normal numbers of people booking free tickets and not showing up. That meant we over-catered, and despite our best efforts we had left-over food, which is a bad thing and wastes money too.

So, we attached a monetary value to the ticket (* backed up by our promise that those attending would get their  money back when they showed up). And it worked. The bookings didn’t go down. Fewer people dropped out. We didn’t waste food and we banked the money that went unclaimed. A few generous individuals recognising our new charity status even refused their money back, which was nice.

Tickets

You can get tickets here (on Eventbrite).

Location & Getting There

We’ll be at the Sir Ian Wood Building at Robert Gordon University’s Garthdee Campus. You can get a No 1 bus from King Street / Union Street which will take you into the campus and drop you at the door. Or you can get a No. 2 bus which will drop you at the gates to the campus.

If you must drive, then parking is free and open at weekends on campus.

Sponsorship

Robert Gordon University will be sponsoring this event. We could do with another sponosor or two to make sure we cover all costs. If you would like to sponsor it, get in touch with @codethecity on Twitter.

We look forward to seeing you in February!

Ian, Steve, Andrew and Bruce.

Code the City

Registered Charity in Scotland: SC047835

CTC9 – Team Presentations

In this close-out post I shall hand over to the teams themselves to walk you through their CTC9 weekend. Check out the videos using the links below. Use the ‘ctc9’ tag to find all other blog posts about the amazing volunteering experience this weekend.

Team: Soul Cats

Team: The Professionals

Team: ALISS API

CTC9 – What a weekend!

I am so glad I joined the CTC9 project as a volunteer. Blogging about this project was a tremendous experience. There are two aspects of this weekend that amazed me beyond the teams’ achievements.

The idea funnel

It was fascinating to witness the journey we all ventured on – from random ideas on post-its to distilling them down into structured approaches.

ideation
ideas ideas ideas
planning
how things fit together

Team work

The teams seemed to develop naturally based on people’s interests. It is remarkable how smoothly people from different sectors and backgrounds worked together in a very productive way. The Code the City staff did a great job in keeping us all on track.

team work

CTC9 – Near the finish line

Here’s a quick update before the big show-and-tell later on.

Team: ALISS API database

The team has developed a draft version of the website tucked away on a test server. They have established the first functional search using the category ‘social isolation’. It returns a list of service providers in the area that is drawn from the three source databases. This is a big step forward, as we now know how to program a search and are able to deliver visible results on a user interface.

The team is also working on searches based on location by postcode or radius.

One expected challenge is the extraction of information from differently formatted data sources. For example, one source database does not provide contact details in dedicated address fields but in a more general description box.

Team: Soul Cats

This group went back to focusing on the public end users. They came up with various names for this new website that make it easy to find. They played with words from Scots dialect and proper King’s English. All suggestions were googled to see whether they exist already or are buried in amongst a ton of other results. Ideally, we want something unique!

The team suggested to submit a selection of words to a public forum in order to collect opinions or votes.

Team: The Professionals

The Professionals are a spin-off group from the Soul Cats. It’s a rollercoaster with those Cats! They went back to focusing on the value this website for health care professionals. In a structured approach they answered 4 key questions:

  1. Who are key stakeholders?
  2. What are key relationships?
  3. What are key challenges?
  4. What are the gains right now if this project went live?

team-gathering

CTC9 – Sunday Morning

What a beautiful sunny morning for making my way over to CTC9 HQ. It’s a slow start today. Hey, it’s Sunday…

Since we didn’t have a close-out meeting last night, we caught up with everybody’s progress in a kick-off meeting this morning. Make sure to read the update from yesterday afternoon beforehand.

Team: ALISS API

Geek MuffinThe data is flowing! We now have access to all 3 data sources: ALISS, GCD and MILO. MILO too? Yes! As it turns computing student Mikko has been working on hooking up MILO to the project as part of Team ALISS API.

Linking up GCD encountered a stumbling block after the initial success because the WiFi network ended up blocking the website used for our API. By the sounds of it, this is in hand though.

screenshot demoNow that we are connected to all databases, they are being combined by matching titles, identifying duplicates etc. The result will provide access to searchable data from all sources via one URL. James has already launched a temporary live demo page that connects to the databases. The first rough draft is based on story boards James designed with input from the user-focused teams last night. The website is currently at an early stage; so some buttons will work, some won’t. Feel free to rummage around.

There is also a shared file repository on github. It harbours user interface code, the backend REST API and photos from our brain storming sessions.

The next big goal is to develop the visual interface further to make search results visible to the website user. At the moment results appear only in code. The team also suggested that functionalities for location-based search and prioritising search results will require more development.

Sunday team photo

Team: Soul Cats

Teams Stripy Tops and Access All Areas have merged under the new name ‘Soul Cats’ (inspired by a T-shirt). This move made sense because both have been targeting user groups – the professional user (Stripy Tops) and the public (Access All Areas) – and now felt that their paths were converging.

The teams have drawn up more specific suggestions on user requirements based on the needs of different target groups. It’s quite impressive how yesterday’s wide-roaming discussions are now funneling into concrete scenarios and solutions. The obvious conclusion is to make the web interface simple – clear language, natural keywords, self-evident icons, sensible menu structure etc.

There was some discussion around: user cases

  • options for geo-location of service providers relative to user addresses
  • including info on mobility/access issues e.g. stairs
  • including info on parking, public and community transport connections
  • including photos of the service location, exteriors and interiors, so that people easily recognise the place once there

The next steps will involve working closer with our coders and coming up with names for the page, categories etc.

Code The City 9 – It’s on!

We kicked off the ‘Code The City 9 – Health Signposting’ weekend this morning bright-eyed and bushy-tailed. There are just under 20 attendees from mixed backgrounds.

We have volunteered to help solve issues around health care data. One problem is that health care data are currently maintained in (at least) three unconnected systems run by different organisations. These are ALISS, GCD (Grampian CareData) and MILO. The ultimate goal of this project is to create an open data source that provides accessible up-to-date information to the public and professionals.

Continue reading Code The City 9 – It’s on!