CTC8 – Chatbots and AI -final presentations

After two days of intense activity and a whole heap of learning for all of us, Code The City #8, our Chatbots and AI weekend came to an end at tea time on Sunday.

It couldn’t have happened without the generous sponsorship of our two sponsors: The Health Alliance, and Fifth Ring, for which we are very grateful.

The weekend rounded off with presentations of each project, four of which we’ve captured on video (see below).

Each of the projects has its own Github repo. Links are included at the end of each project description. And, two days later, the projects are still being worked on!

Team: ALISS

Team ALISS worked on providing a chatbot interface onto healthcare and social data provided via the ALISS system.

ALISS bot project : Code the City 8 from Andrew Sage on Vimeo.

You can find Project ALISS’s code here on Github.

You can also watch this video of Douglas Maxwell from the Alliance being interviewed about the weekend (although at the time of writing the video is offline due to an AWS problem).

Team: City-consult

This team aimed to make the quality of consultations better through using intelligent chatbot interfaces to guide users through the process – and to provide challenge by prompting citizens to comment on previous consultees’ input.

City-Consult bot project : Code the City 8 from Andrew Sage on Vimeo.

You can find the code for City-Consult at this Github repo.

Team: NoBot

The concept for NoBot came from an initial idea which was of a bot which would make scheduling meetings easier. That spawned the idea – what if the Bot’s purpose was to make you have fewer meetings by challenging you at every turn, and in the process the bot’s personality as a sarcastic gatekeeper was born.

NoBot project : Code the City 8 from Andrew Sage on Vimeo.

The code for Nobot lives here on Github.

Team: Seymour

Sadly there is no video of the wind-up talk for Seymour. In short the purpose of Seymour is to help you keep your houseplants alive. (More details to come).

You can find the code for Seymour at this repo on Github.

Team: Stuff Happens

We started this project with the aim to help citizens find out what was happening in the myriad of local events which we each often seem to miss. Many local authorities have a What’s On calendar, sometimes with an RSS feed. None we found had an API unfortunately.

We identified that by pulling multiple RSS feeds into a single database then putting a bot in front of it, and either through scripting or applying some AI, it should be possible to put potential audiences in touch with what is happening.

Further, by enhancing the collected data – enriching it either manually or by applying machine logic, we could make it more easily navigable and intelligible.

Expect a full write-up of the challenges of this project, and what progress was made, on Ian’s blog,

There is no video, but you an find the project code here on Github.

Team: W[oa]nder

This project set out to solve the problem of checking if a shop or business was still open for the day through a Facebook bot interface – as you with wander around, wondering about the question, as it were.

W[oa]nder bot project : Code the City 8 from Andrew Sage on Vimeo.

You can find their code here.

And finally we were joined by Rory on day two who set out to assist team Stuff-Happens through developing some of the AI around terminologies or categories. That became the:

Word Association Scorer

This is now on Github – not a bot but a set of python functions that scores a given text against a set of categories.

And Finally

We had loads of positive feedback from those who attended the weekend (both old hands and newbies) and from those who watched from afar, following progress on Twitter.

We’ve published the dates for CTC9 and subsequent workshops on our front page. We hope you can join us for more creative fun.

Ian, Andrew, Steve and Bruce
@codethecity

CTC7 – Health – more ideas than you can shake a prescription pad at

In the lead up to Code the City 7 we sent attendees some blank Barrier and Opportunity cards.  We asked them to complete and bring them – with a single suggestion or idea per sheet.

On arrival people were to stick them to the wall. The response was great – with an enormous display of creativity quickly assembled. Many of these suggestions grouped well together.  As we got started, five volunteers stepped forward to be the champion for one idea each, which formed the starting point of each of the projects taken forward during the weekend. You can read more about these from this blogpost onwards. Even the drawings accompanying the ideas were great – see the montage above!

But what of the remaining ideas – of which there were dozens? I read each of them and have summarised some of them – often grouping several together – below. Each of these has merit as a potential area to explore further (perhaps at a future event).

  • Find out how busy a GP practice is, before you register

This links number of a blog post I wrote recently about the ratio of  GPS to patients at Scottish Surgeries.

  • Information on GP practices

It is suggested that there is no consistency across the NHS Grampian area – with some good examples of websites and some poor.

  • Waiting times for appointments at GPs’ surgeries?

Where is the data to show which days are busier than others. How could that help patients?

  • Live Tracking of referrals to consultants

Patients, on being referred to a consultant are often left in the dark for weeks or months until a letter arrives. How could that be made transparent? Could we have a ‘track my referral’ as you would a ‘track my parcel’? How or when will you get an appointment with a consultant? Could you self select from calendar rather than get one which doesn’t suit and has to be changed.

  • Lack of data interoperability between elements of health service / Health and Social Care etc.
  • Assist GPS to do more online – self service –  online calendars for appointments  – meaning that they can spend longer with patients or reduce waiting times for appointments
  • Citizen / Patient digital literacy

How could we assist patients to use digital services as these are developed. Which also raise the issue of health literacy – how could we assist people to understand their own health – e.g. cause and effect.

  • Persuade / help GPs to get citizens to use informal / community-based support
  • A shared calendaring across NHS Grampian to share training opportunities. Much training is common but is delivered is a siloed basis.
  • Develop a common organogram showing remits, areas of operation across the formal and inform H&SC landscape
  • Address the challenges of patients being treated in parallel between two specialists, so that they don’t feel that they are being passed from pillar to post.

These ideas alone would feed another three hack weekends! If you are interested in working or these – or sponsoring a further weekend such as this, please let us know!

Chatbots and AI – #CTC8

Code the City #8, which will take place in on Sat 25th to Sunday 26th February 2017, will be an exploration of the world of chatbots and AI (or Artificial Intelligence), identifying problems to tackle and quickly prototyping solutions.

>>> Book a ticket on our  Eventbrite page 

What are chat bots?

A chatbot is a piece of software that interacts with a customer or user to directly answer their questions. It uses existing data or information coupled with artificial intelligence to respond in a human-like way, guiding the user to a solution.

There are many examples of live chat bots in this exciting, emerging field. A chatboat could give you travel directions, tell you when its next going to rain in your area, or help you contest parking tickets. It could book you a flight and hotel, or act as a free lawyer to help the homeless get housing . The HBO series Westworld has even launched a bot to help you interact with the (fictional) holiday park!

If you are new to this field and want to get started we suggest you read the Complete Beginners Guide to Chatbots (and some of the links at the end of this article).

Example Travel Bot
Example Travel Bot
Example Waste Bot
Example Waste Bot

How will the weekend run?

We’ll apply our usual  Code The City methodology:

  • Bring together a diverse range of people from various backgrounds, to form teams.
  • Identify problems that we’d like to apply chatbots to solve.
  • Identify approaches,  information and data, to guide how we develop the bots and train them
  • Mix academic thinking, and user need, with open source technology and open data to develop new services
  • Iterate quickly through approaches, testing ideas, failing quickly and refining our approaches.
  • Prototype and demonstrate solutions to an interested audience

Who should attend?

  • Service owners – and service providers
  • Academics and students in the field of chatbots and artificial intelligence
  • Coders
  • Data specialists
  • Front-end and UX designers
  • Bloggers and social media practitioners
  • Anyone with an interest in getting involved in creating bots even for fun!

What you will do?

You will create mixed teams to workshop chatbot solutions to real world issues.  Maybe these will building on the outputs of previous work we’ve done at CodeTheCity. Through rapid prototyping you will create new applications and have some fun in the process.

We’ll show you new techniques for service design, idea generation, prototyping, and rapid iterative application development – and you will show other participants some tricks and approaches, too. We’ll share knowledge and learning.

You might even get a Tshirt, and we can guarantee the best catering of any weekend workshop in the city!

To book a free ticket visit our Eventbrite page   But be quick, tickets will go swiftly!

All attendees will get a year’s free membership of the Open Data Institute.

You can find out more about the previous events on tumblr, on the eventifier, and on flickr.

If you have any questions please get in touch.

How can I support this event?

If you are interested in sponsoring this event please, or providing other support such as access to online tools or services, please  get in touch.

Useful Articles and Resources

>>> Book a ticket on our  Eventbrite page

Tourism Hack – Perth – TBC

PLEASE NOTE – Due to low take-up this event has been postponed. We are sorry for any inconvenience this will cause. 

Perth wants to boost its tourism offer and wants some help!. They want to see whether some well developed apps could help the city and its wider area bring attractions, trails, events, culture,accommodation, eateries; and activities to life.

They are also interested in bringing the quirky and interesting aspects of the city together, using great images and interesting user generated content through social media.

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They have developed the website http://www.perthcity.co.uk/ and there is an app (http://www.mi-perthshire.co.uk/ ) but want some creative minds to take a fresh look at the city and surrounding area, generate new ideas that they could then develop into some new apps, open data or other projects.

As always we’re looking for coders, designers, data wranglers, service users and providers, bloggers – in fact anyone with an interest – to join us for a weekend of ideation, creation, open data and rapid prototyping.

We’ll feed you, keep you stimulated, and provide good wifi. You will leave with a sense of accomplishment, new skills and potentially new friends.

Accommodation.

We’ve uploaded a list of hotels in this Perth City Accommodation List.

In addition there are a cluster of B&BS on Dunkeld Road.

Also, just outside the city itself, The Lodge at the Perth Racecourse are offering a flat rate of £90 per night in a Double or Twin bedded room (£45 per person), which also includes a full breakfast. See  http://perthlodge.co.uk/dining

Codethecity Five – Culture

ctc5min

Codethecity five is over. It took place over the weekend of 24 / 25 October 2015, and was themed around culture. Around 40 volunteers worked on some great projects. You can catch up with events on the #CTC5 tag here.

You can find more on twitter hashtag #codethecity, on our eventifier page and on github.