CTC event

Code The City 9 – Health Signposting

Join Code The City and Aberdeen Health and Social Care Partnership  (AHSCP) for this two day workshop to improve the signposting of formal and informal services and activities, supporting link workers in referrals.

From the health and social care side, we are looking for GPs, Receptionists, Link Workers, Patients, service providers, intermediation services (e.g. CIYP, ACVO, ALISS), and service users in the general public to attend and contribute through a structured set of activities.

From beyond health and social care we are looking for designers, coders, data specialists, UX professionals and anyone else with an interest.

Participants will form mixed teams to develop ideas and move these through to a prototype stage.

The event will take place at Aberdeen University on Saturday 16th and Sunday 17th September.

The event is free, and we will provide refreshments and food throughout.

Reserve a ticket on Eventbrite.

Background:

On 19th and 20th November 2016, Code The City ran a Health hack for the Aberdeen Health and Social Care Partnership (AHSCP). This event was well attended and, following the identification of challenges teams were formed, ideation sessions were developed, and prototypes solutions were created and demonstrated. One of these was a conceptual model of a system to assist link workers through sign-posting to formal and informal services and activities.

Subsequent to this event AHSC commissioned a research study and report to test potential approaches to the support for Link Workers in Aberdeen.

The format of this event:

We will get together to test a narrow range of pre-identified approaches to information signposting (inc. identifying sources, collation of these, creation of a back-end database, and models for front-end web-based systems) with a diverse group of stakeholders. The outcomes of this day will inform how future AHSCP implement future steps.

This will be conducted in the following way:

  1. We will bring together a diverse group of stakeholders and participants. These attendees will be a representative sample of groups such as GPs, Receptionists, Link Workers, Patients, service providers, intermediation services (e.g. CIYP, ACVO, ALISS), and the general public.  This will also include appropriate IT staff who will be taking the development of these prototypes forward in the future as well as external data specialists, designers, coders, service designers, and others.ture.
  2. The weekend will start with:
    • A review of the outcomes from the initial event (see here) so all attendees are on the same page
    • Identification of the outcomes for this weekend, and start of an action plan, which participants are hoping to see from the event
    • Formation of mixed-discipline project groups for the weekend.
  3. Facilitated exercises will identify options for information identification, sign-posting, search and navigation using service design principles.
  4. Models will be developed, tested, refined and prototyped.
  5. Outputs:

At the end of the weekend we will have:

  • A report detailing the activity at the hack-weekend with recommendations
  • Paper-based testing of models
  • Development of prototype solutions (these may be to code stage or be paper based, depending on attendees)
  • A set of requirements and an outline plan to develop the digital infrastructure to support the agreed system for link workers.

About Code The City

Our cities are changing, life in our cities is changing. Access to services is one of the key benefits of locating in a city, but many services are difficult to access. Knowing that they exist, finding where they are, when they are, and who is involved can be a struggle.

At code the city you’ll help a passionate group of volunteers to build new tools and services to help people in your community access existing services and even start new ones.

At Code the City we focus on some key areas:

  • Achieving social good
  • Improving local services
  • Sharing skills and knowledge across disciplines
  • Using and creating open data and Open Government Data (OGD)
  • Open source
  • Quick delivery of real results

Over the course of the weekend you will help to deliver prototype services to assist our communities in accessing existing services, and help facilitate the creation of new services. These will take the form of websites, web apps and more.

With access to exciting technology and data, and supported by experts in various fields, this is an excellent opportunity to work closely with a passionate team on problems that matter.

Who should come?

We don’t just need coders – we need designers, writers, service providers, community members, anyone interested in getting involved in improving our city. Anyone with enthusiasm, a willingness to experiment, and a passion for improving the world.

What languages / platforms do I need?

If you’re a coder then whatever languages you know, and whatever platforms you work with, you’ll find a way to contribute to Code the City. We have people using ruby, python, php, .net and several other systems already signed up. We often find that simple HTML and CSS are the most important skills on the day. If you have API skills and can work with open data you’ll be in great demand.

What do I need to bring?

If you plan to code or write / design on the weekend please bring a laptop with a suitable development environment. Don’t forget your power supply!

Also, as the clocks fall back on Saturday night, make sure you come at the right time on Sunday morning. We’ll finish around 4-5pm on Sunday GMT.

For non-coders just bring your enthusiasm and any tools or materials that you think will help you to contribute to the event.

What will we provide?

  • Food and beverages to keep you going during the event
  • Possible ideas to get you started
  • Sticky notes and pens to capture ideas
  • Facilitators to help you form teams and aid your work